Marriott Bonvoy quietly eliminated elite dining discounts across Asia Pacific while Hilton, Accor, and Shangri-La kept theirs intact. If you're an owner wondering why your F&B outlets are losing covers to the restaurant next door, the answer might be in your franchise agreement.
Global travel just posted its best year ever at $11.6 trillion in economic contribution, and the industry is taking a well-earned victory lap. Meanwhile, U.S. hotel operators are staring down 4-6% labor cost increases, flat RevPAR growth, and 150,000 new rooms about to come online... which makes "resilience" feel a lot different from the lobby than it does from the podium.
When a Korean casino operator pays $151 million for a 501-room hotel tower and slaps a Hyatt Regency flag on it, the press release says "luxury and healing." The spreadsheet says "comp rooms." Let's talk about what's actually happening here.
Hilton is calling Quang Hanh its first onsen resort in Southeast Asia, and the renderings are stunning. But when your main restaurant is "under renovation" on opening day and two-thirds of your villas aren't bookable, the question isn't whether the concept works... it's whether the concept exists yet.
