Operations
Primary
Jun 30
Sojern's data shows flight bookings to World Cup host cities are surging while hotel searches are dropping 16%, which means guests are coming but waiting to book rooms. If you're in a host city banking on sustained demand beyond match days, the numbers have a different story to tell.
Technology
Primary
Jun 11
Sojern beat a privacy lawsuit over tracking pixels on Hilton's website, and the legal reasoning basically says your marketing vendors have your implied consent to watch everything. If you're an owner who thinks this ruling protects you, wait until you see the three new lawsuits already filed against the same brand.
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