Technology
Primary
Apr 29
Caesars' Q1 digital segment posted record numbers while its physical hotels ran flat in Vegas and slightly down regionally. The interesting question isn't whether the app is working... it's what happens when your loyalty database becomes more valuable than your room block.
Development
Primary
Mar 10
A former Sonesta development chief is making the rounds talking about what needs fixing in the industry. He's not wrong. But the fact that we're still having this conversation tells you everything you need to know.
A sell-side research note claims hotel AI investments hit an "inflection point" this year with measurable EBITDA gains. The headline numbers are impressive. The derived numbers tell a different story.
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