Today · Apr 1, 2026
Your International Bookings Are Disappearing. Here's What to Do Before Summer.

Your International Bookings Are Disappearing. Here's What to Do Before Summer.

Foreign inbound tourism dropped 5.4% in 2025 and it's getting worse heading into 2026. If you're running a full-service property in a gateway city, this isn't a blip... it's a structural shift in your demand mix, and your summer forecast is probably wrong.

I had a director of sales at a downtown property tell me something last month that stuck with me. She said "I keep looking at my booking window for July and August and it looks fine... until I filter by country of origin. Then it looks like someone turned off a faucet." She's been in the business 22 years. She said she's never seen Canadian bookings just vanish like this. Not decline. Vanish.

That's the thing about this story that most people are missing. A 5.4% national decline in foreign inbound tourism sounds manageable. Sounds like a rounding error if you're running a Courtyard in Des Moines. But that number is an average, and averages lie. The pain is concentrated. Gateway cities... New York, Miami, Los Angeles, San Francisco, Chicago, Orlando... are absorbing the vast majority of that hit. And within those cities, it's the upper-upscale and luxury full-service properties that built their ADR strategy on European FIT travelers, Asian tour groups, and Canadian snowbirds who are getting crushed. If your international segment was 15-20% of occupied room nights, you don't have a soft patch. You have a revenue model that just lost a load-bearing wall.

Here's what nobody wants to say out loud. This isn't seasonal. This isn't cyclical. This is a perception problem, and perception problems compound. Four million fewer Canadian travelers came to the US in 2025... a 22% drop. That's $4.5 billion in spending that went somewhere else. And 59% of Canadians surveyed said US government policies and political rhetoric are the reason they're staying home. You can't run a rate promotion to fix that. You can't loyalty-point your way out of someone deciding your country isn't worth visiting. The strong dollar is making it worse (everything is more expensive for inbound travelers), and the immigration enforcement headlines are making it worse than that. I've seen this movie before... not at this scale, but the first time around in 2017-2018 there was a measurable dip in international arrivals that took years to recover. This time it's deeper and the rhetoric is louder. The US Travel Association is estimating $1.8 billion in lost export revenue for every single percentage point of decline. Do that math on a 5-6% drop and you're looking at $10 billion-plus that's not coming back this year.

Everyone wants to talk about the FIFA World Cup as if it's going to save 2026. Let me be direct. It won't. Will it generate a concentrated burst of demand in host cities between June 11 and July 19? Absolutely. The projections say 1.2 million international visitors for the tournament. That's real. If you're a revenue manager at a property in one of those host cities and you're not already fully committed on World Cup dates at premium rates, you're leaving money on the table and it might be too late to get it back. But here's the part that gets lost in the excitement... a month of soccer doesn't offset eleven months of structural decline. The national RevPAR lift during tournament months is projected at maybe 1.7%. Outside the host cities? Negligible. The World Cup is a sugar rush, not a cure.

So what do you actually do? First... pull your international segment data right now. Not next week. Monday morning. What percentage of your Q1-Q2 room nights came from non-US origin? If it's above 15%, you need to stress-test your summer and fall forecasts with a 10-15% reduction in that segment and figure out what domestic rate or volume fills the gap. For a lot of urban full-service properties, the answer is going to be uncomfortable... you either drop rate to fill with domestic demand (which tanks your ADR and your flow-through), or you hold rate and eat the occupancy decline (which might actually be the smarter play depending on your cost structure, but try explaining that to an owner watching revenue fall). Second... if you're in a World Cup host city, make sure your sales team is done being cute about those dates. Price them. Commit them. Move on to the harder problem, which is everything before June and everything after July. Third... and this is the one that requires some courage... start building domestic demand programs now. Group sales. Corporate negotiated rates. Regional leisure packages. Whatever fills the void. Because this perception problem isn't going away after an election cycle. The damage to the US travel brand is real, it's measurable, and the people making decisions in London, Toronto, Tokyo, and Sydney are reading the same headlines your inbound guests used to read before they booked.

Operator's Take

If you're a GM or revenue manager at a full-service property in New York, Miami, LA, San Francisco, Chicago, or Orlando, stop reading this and go pull your international segment mix for the last two quarters. If non-US origin is above 15% of your occupied room nights, build two forecasts for summer... one at current pace and one with a 12-15% reduction in that segment. Show both to your ownership group before they see the variance on their own. For World Cup host cities, your group sales team should already have those dates locked at premium rates... if they don't, that's a Monday morning conversation. For everyone else, the play is domestic demand capture, and the time to start was three months ago. Second best time is tomorrow.

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Source: Vertexaisearch
Expedia's New Data Play Sounds Great in the Demo. Here's What Actually Happens at 2 AM.

Expedia's New Data Play Sounds Great in the Demo. Here's What Actually Happens at 2 AM.

Expedia just integrated event-demand data from PredictHQ directly into Partner Central, promising hotels smarter pricing around major events. The question nobody's asking: who at your property is actually going to use this?

So Expedia partnered with a company called PredictHQ to pipe event-driven demand data... concerts, sports, festivals, conferences... directly into Partner Central. The pitch is that your hotel can now see demand surges coming before they show up in your booking pace, and price accordingly. They're projecting $8.1 billion in traveler spend across North American host cities for the 2026 World Cup alone, with accommodation spending in those markets jumping 86% year-over-year. Arlington, Texas is looking at a 369% increase. Those are real numbers. That's real demand. And Expedia wants to be the one telling you it's coming so you don't leave money on the table.

Look, the concept isn't bad. Event-driven demand forecasting is one of those things that should have been baked into OTA platforms years ago. If you're a 150-key select-service in a World Cup host city and you don't know that demand is about to spike 300%, you're going to misprice rooms for weeks. That's thousands of dollars in rate leakage. PredictHQ has been doing this kind of contextual data modeling for a while, and the underlying technology is solid... they aggregate event signals, estimate attendance and travel impact, and output demand indicators that a revenue system can actually use. On paper, this is exactly the kind of integration that makes an OTA platform stickier and more useful. I'm not going to pretend otherwise.

Here's my problem. I consulted with a hotel group last year that had six different "insights dashboards" across three platforms. The GM told me his revenue manager spent more time toggling between tabs than actually adjusting rates. Adding another data feed into Partner Central doesn't solve anything if the person responsible for acting on it is already drowning. And let's be honest about who's logging into Partner Central at most properties... it's the GM, maybe an RDOS, maybe a revenue manager if you're lucky enough to have one dedicated to your property. At a 90-key independent with one person on the night shift? Nobody's running demand forecasts at midnight. The Dale Test question here is brutal: when this data shows a demand spike at 11 PM on a Thursday because a festival just got announced, who at your hotel is awake, logged in, and authorized to change rates?

The other thing nobody's talking about... this makes Expedia more essential to your revenue operation, not less. Every data feed they add to Partner Central is another reason you can't leave. That's not a conspiracy theory, that's just platform strategy. Expedia reported $3.5 billion in Q4 revenue, their B2B bookings grew 24% year-over-year, and they're guiding $15.6-16 billion for 2026. They're not giving you demand data out of the goodness of their hearts. They're making Partner Central the operating system you can't unplug from. Their AI recommendation tool "Scout" already claims $6 billion in incremental partner revenue. Now they're adding demand intelligence. Next year it'll be dynamic packaging. The year after that, you won't be able to run your hotel without them. That's the actual strategy here, and if you're an independent operator, you should at least have your eyes open about it.

Should you use the data? Yes. Obviously. Free demand intelligence is free demand intelligence, and if you're in a World Cup market, you'd be insane not to. But use it as one input, not your entire revenue strategy. Export the data. Cross-reference it with your RMS. Build your own demand calendar. Don't let Expedia be the only place where your demand intelligence lives, because the moment it is, you've handed them something you can't easily take back.

Operator's Take

Here's what nobody's telling you... free tools from OTAs are never free. They're hooks. If you're a GM at a branded or independent property in a World Cup host city, log into Partner Central today and start pulling the demand data for June through August. But export it. Put it in your own spreadsheet, feed it to your RMS, and build your rate strategy on YOUR platform, not theirs. The intel is valuable. The dependency is dangerous. Use the data. Own the decision.

— Mike Storm, Founder & Editor
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Source: Google News: Expedia Group
92,000 Jobs Vanished in February. Your Hiring Window Just Opened. Your Demand Forecast Just Broke.

92,000 Jobs Vanished in February. Your Hiring Window Just Opened. Your Demand Forecast Just Broke.

The February jobs report is a gift and a grenade for hotel operators. You're about to have more applicants than you've seen in five years... and fewer guests to serve them.

Available Analysis

I've seen this movie before. Twice, actually. And both times, the operators who moved fastest in the first 30 days came out the other side in better shape than everyone else.

Here's what happened Friday. The economy shed 92,000 jobs in February... against expectations of a 60,000 gain. That's a 152,000-job miss. Healthcare lost 28,000 (mostly strike-related, which means those workers are coming back, but the disruption is real). Manufacturing down 12,000. Construction down 11,000. And here's the one that should have every GM's attention: leisure and hospitality dropped 27,000. Our own industry lost jobs last month. Unemployment ticked to 4.4%. And the revisions to December and January? Another 69,000 jobs that we thought existed... didn't. The labor market isn't softening. It's stalling.

Now, I managed through a version of this in 2008 and again in the early stages of COVID. The pattern is always the same. First, the labor pool opens up. People who wouldn't have considered hotel work six months ago... your construction workers, your manufacturing line staff, your healthcare support people... suddenly they're looking. For GMs who've been running housekeeping departments at 80% staffed since 2021, this is the first real opportunity to get back to full strength. But here's the part that kills you if you're not paying attention: the demand impact lags the labor impact by about 60 to 90 days. So you've got a window right now... maybe six weeks... where you can hire aggressively into a softening labor market before the revenue line starts to feel it. After that, you're hiring people you might not be able to keep busy. I knew a GM once who stocked up on housekeeping staff during a downturn like this, got his rooms spotless, reviews climbed three months later, and when demand recovered he was the highest-rated comp set hotel in his market. The ones who waited? They were still short-staffed when the rebound hit. Timing is everything.

Let me be direct about the demand side, because this is where I think most operators are going to underreact. Average hourly earnings are still growing at 3.8% year-over-year, which sounds fine until you realize that the people earning those wages are increasingly worried about keeping the job that pays them. Consumer confidence doesn't collapse on the day of a bad jobs report. It erodes over the next quarter. Leisure travel is the first discretionary line item that gets cut... not canceled outright, but shortened. The four-night stay becomes three. The family upgrades from a suite to a standard. Corporate travel? Companies in healthcare, manufacturing, and construction are going to pull back on T&E within 30 days. If your market has a heavy corporate base in those sectors, you need to be modeling 5 to 10% demand softening for Q2 right now. Not next month. Now. Your revenue managers should already be running those scenarios by the time you finish reading this.

The play here is surgical. Hire this week. Not next month... this week. Post the housekeeping and maintenance roles you've been short on. You'll get applicants you haven't seen in years. Lock them in at competitive wages (not inflated panic wages... the market is shifting in your favor, but don't be cheap either, because the good ones still have options). On the revenue side, get aggressive with your extended-stay inventory if you have any. Displaced workers relocating for jobs is a real demand pocket that most operators ignore. And for the love of all that is holy, call your top 10 corporate accounts this week. Not to sell. To listen. Find out who's freezing travel budgets. Find out who's cutting headcount. Because that intelligence is worth more than any STR report right now. The operators who treated 2008 as an information-gathering exercise survived. The ones who kept running last year's playbook didn't.

Operator's Take

If you're a GM at a select-service or limited-service property, stop reading industry commentary and start making phone calls. Call your staffing agencies today and tell them you're hiring... you'll get better candidates this month than you've seen since 2019. Then sit down with your revenue manager and model Q2 at 93% of your current forecast for business-heavy segments. If you're in a market with significant healthcare or manufacturing employment, make it 90%. And call your top corporate accounts before they call you with a cancellation. The information advantage right now belongs to whoever picks up the phone first.

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Source: Vertexaisearch
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