Technology
Primary
Mar 20
Hilton just launched a generative AI trip planner on its website, and everyone's talking about the guest experience. They're looking at the wrong thing. This is about who owns the booking funnel... and what that means for your property's cost per acquisition.
Airbnb beat revenue estimates while quietly expanding into boutique hotels. TripAdvisor's hotel segment cratered 15%. If you're an independent operator paying for metasearch placement, the ground just shifted under your feet.
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