Hyatt just hired an outsider from the food services industry to lead its most ambitious growth market, and the gap between the press release and the math should make every owner paying attention a little nervous.
Hyatt carved out a brand-new President title for India and Southwest Asia, hired a food-and-beverage executive with zero hotel operations background to fill it, and set a target of 100 hotels in five years. The interesting part isn't the ambition... it's what the hire tells you about what Hyatt thinks it's actually selling.
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