Operations
Primary
5d ago
Resorts World and MGM are bundling rooms, meals, and entertainment into all-inclusive packages for the first time on the Strip. When two of the biggest operators in Las Vegas start pricing like Caribbean resorts, the question isn't whether it works... it's what the 7.5% visitor decline already cost them.
MGM is calling its new Luxor and Excalibur package "all-inclusive," but anyone who's actually run an all-inclusive knows this is a pre-paid bundle with guardrails, dedicated menus, and a prayer that guests don't do the math on margin once they're inside the building.
2025 gave us the first full-year decline in occupancy and RevPAR since the pandemic... but the executives describing it as "uneven" are burying the real story. Some operators thrived. Some got crushed. And the difference wasn't luck.
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Congress can't get an immigration bill across the finish line, and if you're running a hotel that depends on immigrant labor for the back of the house... which is most of you... the staffing math you budgeted for 2026 is already wrong.
Wynn Resorts is the fourth major casino operator hit by cybercriminals in three years, and the attack vector keeps being the same: people, not technology. If you're running a hotel of any size and you think this is a big-company problem, you're wrong.