📊 Topic

Staffing shortages

2 stories · First covered Mar 17, 2026 · Latest Mar 17
Related: Labor Costs 2 Revenue Management 1 IHG 1 Housekeeping 1 Insurance Costs 1 front desk operations 1 AHLA 1 Talent retention 1 Diversity and inclusion 1 Wage Cost Per Occupied Room 1 Operating Models 1 Flexible Scheduling 1
Competes with IHG
Staffing shortages Coverage
The AHLA Survey Tells You What You Already Know. Here's What It Doesn't.
Labor Primary
Mar 17

The AHLA Survey Tells You What You Already Know. Here's What It Doesn't.

A survey of 246 hoteliers confirms rising costs and staffing shortages are crushing margins. But the real story isn't the complaints... it's what's hiding underneath the numbers nobody wants to talk about.

MS
Mike Storm 3 min read · Mar 17
The Talent Problem Won't Be Solved by Another Corporate Initiative
Labor Primary
Mar 17

The Talent Problem Won't Be Solved by Another Corporate Initiative

IHG's latest push on innovation, inclusion, and talent empowerment sounds great in a magazine interview. The question is whether any of it changes what happens at 2 AM when your front desk agent is alone, underpaid, and wondering why they didn't take the warehouse job.

MS
Mike Storm 3 min read · Mar 17