Clark County just issued a smoke advisory for the 4th of July weekend, and if you're running a hotel in Las Vegas with outdoor pools, rooftop bars, or balcony views, your air handling system is now the most important piece of technology in your building.
Zendaya and Tom Holland's wedding just reminded every hotel operator in America that celebrity events generate more operational chaos per square foot than any brand mandate ever will. The question isn't whether it happens at your property... it's whether your team knows what to do when it does.
Long Island hotels are charging $50 to $500 for day passes to pools and spas that sit half-empty most of the week. The real question isn't whether this works... it's what happens to your overnight guest experience when the pool deck belongs to someone who didn't check in.
Netflix filmed a Kim Kardashian movie at Caesars Palace this spring, and every owner with a decent lobby is now wondering what their property is worth as a soundstage. The answer involves more disruption math than most operators have run.
IHG launched a gorgeous storytelling campaign for Ramadan across its Saudi properties, and the creative work genuinely moves. But when a brand promises guests "the comforts and traditions of home," someone at property level has to deliver that promise at iftar with the staffing they actually have.
The government DHS shutdown is stranding thousands of travelers at major airports right as spring break kicks off. If you're running an airport-adjacent hotel and you're not already adjusting your playbook, you're leaving money on the counter.
