Expedia's new "Exspeedia" campaign with streamer IShowSpeed is designed to capture Gen Z travelers before they ever Google your hotel. If it works, the OTA's grip on your booking funnel just got tighter... and more expensive to escape.
Technology
Primary
Apr 15
SiteMinder just plugged 53,000 hotels into AI chatbots like ChatGPT and Claude so travelers can search, compare, and book without ever touching a browser. If you're an independent operator who spent years building your direct booking strategy, the ground just shifted under you.
Jefferies upgraded Expedia to "Buy" on the thesis that AI will help the OTA cut acquisition costs and grow share. If you're an independent running your own direct booking strategy, that's not a stock tip... it's a competitive threat with a timeline.
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Technology
Primary
Feb 23
Expedia is rebuilding its platform around AI agents that book travel on behalf of guests, cutting humans out of the search-and-compare loop entirely. If you're an independent operator who spent the last five years investing in direct booking, you need to understand what this means before the agents start making decisions your guests used to make.
Wall Street's fretting about BKNG's share price. Meanwhile, the commission check you're writing them this month didn't drop a dime.