H World's Small-City Playbook Is the One American Operators Keep Ignoring
A Chinese hotel company just posted $726 million in net income by going exactly where Western brands won't... tier-3 and tier-4 cities that most development teams can't find on a map. There's a lesson here if you're willing to hear it.
I sat in a franchise development meeting once where someone pitched expanding into a market of about 150,000 people. Two-hour drive from the nearest major airport. The development VP literally laughed. "Where's the demand generator?" he asked. Meeting moved on. The property that eventually got built there... by someone else... is running 74% occupancy and minting money because it's the only branded option within 40 miles.
H World just reported full-year 2025 revenue of RMB 25.3 billion (that's about $3.6 billion US) with net income up 66.7% year-over-year to $726 million. The adjusted EBITDA margin hit 33.5%. Those are numbers that would make any American hotel REIT sweat with envy. And they're doing it with 93% of their rooms under franchise and management agreements... asset-light to the extreme. But here's the part that should actually get your attention: 39% of their operating hotels and over 55% of their pipeline are in tier-3 and tier-4 cities. The small markets. The ones where 70% of China's population actually lives. They're targeting 20,000 hotels across 2,000 cities by 2030. Two thousand cities. Most American brands can't name 200 markets they'd consider developing in.
The playbook isn't complicated. Go where the competition isn't. Build a product that's good enough (not luxury, not aspirational... good enough) for a market that's underserved. Keep your model asset-light so the math works at lower rate points. H World just launched Hanting Inn specifically for these lower-tier markets. They're not trying to convince a tier-4 city traveler to pay tier-1 prices. They're meeting the customer where they are with a product designed for that price point from day one. Their manachised and franchised revenue grew 23.1% for the year and now contributes 69% of group profit. The franchise machine is the business. Everything else is a support structure.
Now... am I saying American operators should start developing in towns of 50,000 people? Not exactly. But I am saying the mentality is worth examining. We've spent the last decade watching major US brands chase the same 50 gateway markets, stack properties on top of each other, and then wonder why RevPAR growth flatlined. Meanwhile, secondary and tertiary US markets are underserved, under-branded, and generating demand that nobody's capturing because the development models assume you need 300 rooms and a convention center to make the math work. H World is proving that the math works differently when you design the product for the market instead of trying to shoehorn a big-city brand into a small-city reality. Their upper-midscale segment grew operating hotels by 36% year-over-year. They're not just going small... they're going small AND moving upmarket within those small markets. That's sophistication.
The other thing nobody's talking about: H World is returning $760 million to shareholders in 2025 while simultaneously planning to open 2,200 to 2,300 hotels in 2026. That's not either/or... that's both. They've built the flywheel. The franchise fees fund the growth. The growth funds the returns. And they did it by going exactly where conventional wisdom said not to go. I've seen this movie play out in the US before. The operators who figure out tertiary markets first... who design lean operating models for 80-key properties in towns nobody's heard of... are going to own the next decade of growth. The ones waiting for another Manhattan or Miami deal are going to keep fighting over the same shrinking pie.
If you're an independent owner in a secondary or tertiary US market, pay attention to what H World is doing with product design at lower price points. They're not discounting a premium product... they're building fit-for-purpose brands from scratch. That's the difference. For franchise development teams at major US brands: this is what I call the Three-Mile Radius in reverse. H World isn't looking at the three miles around a property and asking "is there enough demand?" They're looking at 2,000 cities and asking "is there any supply?" When the answer is no, they build. Stop laughing at small markets and start modeling what a 90-key select-service with a $85 ADR and 22% flow-through actually looks like. You might surprise yourself.