A Chinese hotel chain is generating a third of its revenue from retail... not lobby gift shops, but a full-blown consumer brand built on sleep products. The model is growing at 17% CAGR while most Western operators are still arguing about minibar margins.
Operations
Primary
Feb 24
Every market research firm on the planet is projecting China's hotel market to double by 2033. The numbers are real. The question is whether the operators chasing those numbers understand what "8% CAGR" actually feels like at property level.
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