Marriott just improved its KrisFlyer miles-to-points conversion rate by 50% and raised the annual transfer cap to 250,000 miles. The question is whether "less terrible" is really a loyalty strategy or just a press release dressed up as progress.
Marriott Bonvoy's new loyalty partnership with Ethiopian Airlines connects 10,000 hotels to 145 African destinations, and the press release is gorgeous. The question is whether the 50-plus properties Marriott plans to open across Africa by 2027 can actually deliver an experience that matches the expectation this partnership is about to create.
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