Technology
Primary
Jun 17
Curator's new partnership with Canary Technologies promises AI-powered guest management tools for independent hotels at preferred rates. The question nobody's asking is what "preferred access" actually costs when you factor in the 40 hours of staff training that walks out the door every six months.
Technology
Primary
Jun 16
Curator's new deal with Canary Technologies gives its independent hotel members access to AI guest management tools that branded competitors have been rolling out for years. The real question isn't whether the technology works... it's whether a 90-key boutique with three people on shift can actually implement it.
Wyndham says it spent less than $100,000 to connect to ChatGPT and claims engaged hotels are averaging $60,000 in incremental revenue. Before you get excited, let's talk about what "engaged" means and who's actually capturing the value.
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Wyndham just posted flat U.S. RevPAR while claiming its AI platform is delivering 300 basis points of increased direct contribution across 1,100 hotels. If that number is real, it changes the vendor conversation for every economy and midscale owner in America... and if it's not, we need to talk about that too.
A new study says the vast majority of hotel properties are ramping up AI spending in 2026, but when only half have even piloted a solution and 73% of hoteliers feel overwhelmed by where to start, the gap between "plan to accelerate" and "actually deliver results" is where the money gets wasted.
58% of hoteliers say they'll dedicate over 10% of their IT budget to AI in 2026, and the big brands are already reporting real numbers back. The question is whether any of those numbers translate to a 140-key independent running one night auditor and a PMS from 2017.