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guest experience platform

2 stories · First covered Feb 22, 2026 · Latest Jul 5
guest experience platform Coverage
The $40 Puppy Yoga Ticket Is Doing More Marketing Work Than Your $32 Resort Fee

The $40 Puppy Yoga Ticket Is Doing More Marketing Work Than Your $32 Resort Fee

Hilton Anatole is charging $40 for a "Puppies & Pilates" event on its lawn while charging guests $32 a day just to walk through the lobby. One of those numbers tells you everything about where experiential hotel marketing is heading... and which one your guests actually resent.

Wall Street's AI Bet Is Splitting Travel Stocks. Here's What It Actually Means for Your Hotel.

Wall Street's AI Bet Is Splitting Travel Stocks. Here's What It Actually Means for Your Hotel.

Investors are repricing travel and leisure companies based on perceived AI disruption risk, and the divide between "AI winners" and "AI losers" is starting to show up in valuations that will eventually trickle down to your franchise fees, your tech stack costs, and your negotiating power with OTAs.