📊 Topic

guest data management

2 stories · First covered Jul 18, 2026 · Latest Jul 22
Related: Revenue Management 1 Airbnb 1 Loyalty Programs 1 Brand standards 1 Franchise Agreements 1 independent hotels 1 Property Management Systems (PMS) 1 Hotel technology integration 1 Oracle Hospitality 1 Loews Hotels 1 OPERA Cloud PMS 1 OPERA Cloud Distribution 1
Hotel Technology Systems
guest data management Coverage
A Family Found Their Own Photo Inside an Airbnb. Hotels Have Entered the Chat.
Technology Primary
Jul 22

A Family Found Their Own Photo Inside an Airbnb. Hotels Have Entered the Chat.

A family checking into an Oceanside Airbnb allegedly discovered a photograph of themselves already displayed inside the rental. For every hotel operator who's ever had to explain why their rates are higher than the listing down the street, this is the story you've been waiting to tell.

RP
Rav Patel 3 min read · Jul 22
Oracle Just Became the Spine of Loews Hotels. That Should Make Every Independent Nervous.
Technology Primary
Jul 18

Oracle Just Became the Spine of Loews Hotels. That Should Make Every Independent Nervous.

Loews Hotels is consolidating distribution, loyalty, POS, and ERP onto a single Oracle platform, creating the kind of unified guest data pipeline most independents can't touch. The question isn't whether this works... it's what happens to properties competing against it with five disconnected systems and a prayer.

RP
Rav Patel 3 min read · Jul 18