🏢 Company

Kellogg School

📍 Evanston
1 story · First covered Feb 9, 2026 · Latest Feb 9

Kellogg School is the business school division of Northwestern University, located in Evanston, Illinois. The institution operates as a leading graduate business education provider with significant influence on management practices across multiple industries, including hospitality and hotel operations.

Kellogg School has emerged as a relevant voice in hotel industry discussions regarding technology adoption and guest experience management. The school's research and faculty commentary address critical topics such as artificial intelligence implementation in hospitality settings, examining how hotels can integrate AI-driven solutions while maintaining guest trust and satisfaction. This expertise proves valuable for hotel operators evaluating technology investments and their potential impact on brand perception and operational efficiency.

The school's involvement in hospitality-related discourse reflects the broader business education sector's engagement with hotel industry challenges. For hotel operators and investors, Kellogg School's research and insights contribute to understanding best practices in technology deployment, guest experience optimization, and strategic business decision-making within the competitive lodging market.

Kellogg School Coverage
Google Just Showed Hotels How to Sell AI Without Making Guests Feel Like Lab Rats

Google Just Showed Hotels How to Sell AI Without Making Guests Feel Like Lab Rats

While Coinbase and ai.com crashed and burned with tech-bro Super Bowl ads, Google won by doing something radical: making AI feel human. There's a masterclass here for every hotel trying to sell their new chatbot.